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How long does it take to receive a payout?

Traders can request the payout as per their payout cycle selected upon purchasing the Hola Prime X Accounts. After requesting, all payouts are processed within 1 hour.

Note:  Payouts are processed on business days only, excluding weekends. 

Also, delays in processing Payouts can happen if traders submit incorrect payout details. In these instances, Hola Prime X will reach out to clients to address and resolve the problem.

[Beginning of Timeframe: The 1-hour window starts when a trader requests a Payout.]

[Activities During the Timeframe: Hola Prime X’s backend team processes the Payout during this period, performing essential internal verifications and preparing for the transfer.]

[Conclusion of Timeframe: The timeframe ends when Hola Prime X completes the Payout transfer. Traders are then informed through a confirmation email.]

Please note that all accounts we provide to our clients are demo accounts with virtual funds. All trading happens in a simulated environment only. For more information, please visit our FAQs section.